The UPS Store in 3775 Ep True Parkway

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  Wish i could not give a star. HORRIBLE. Untraceable package for 4 days, called ups multiple times. Spent four days and numerous phone calls because they expect you to be home 24 /7 to sign for a package. I guess you have to take a week off work huh? They assume you know what access points are... and when you have to sign for packages. Poor communication! If you ask for your money back, its a HUGE ordeal. No sympathy and HORRIBLE customer service skills when you have problems. Four days of my life spent trying to locate a package. Every time I called said it would be available next business day...4 days later. Guess i'll ship fedex instead
  By Laura Shultice, July 27, 2017
• ★ ★ ★ ★ ★
  I needed to ship a package to China. The man here was very friendly and helpful! He told me what the computer said the estimated delivery times would be, then told me what I should actually expect. I am always for honesty! He also prepared me for the cost in advance so I wasn't in shock when he told me the costs of the various services. This store can ship UPS and USPS, which I loved!! I ended up going with USPS because it was not extremely time-sensitive and the cost was much lower. It was great not having to drive to a post office to get a quote from them! I will definitely ship from here again! (They also do large-scale printing/copying, but I'm not a business so I doubt I will ever need to use those services)
  By Valerie Reum, May 03, 2017
• ★ ☆ ☆ ☆ ☆
  Horrible store manager. just wanted to get a document notarized, but the store manager refused to do it and asked me to go to a courthouse!! I simply got it done at another ups store 5 minutes after that.
  By Vahid Noroozi, December 14, 2016

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About The UPS Store in West Des Moines